Subscription plans
Orchestor plans and billing are in Early Beta and may change. Before purchasing or changing your plan, check the pricing page and the terms shown on the purchase screen.
Choose an Orchestor plan based on the questions, AI engines, and brands you want to track. Start with the questions that matter to your brand, then expand your coverage as you add engines or brands.
Open Settings → Plan and usage to check your current plan. Refer to the pricing page for the latest prices and features, and check the purchase screen for the amount you will pay.
For consumption and balances, see Credits and usage.
Compare plans
Switch between brand and agency plans on the pricing page. Check current prices, AI coverage, prompts, workspaces, and add-ons there and on the purchase screen.
Choose a brand plan for your monitoring scope. For agency plans, distinguish ongoing client workspaces from prospect analysis. See Client and pitch workspaces.
Monthly and annual billing
Check whether the annual option shows a monthly equivalent or a yearly total, then review the billing period and total before confirming. Annual billing does not multiply usage allowances by twelve.
Start for free
A free plan and a time-limited trial have different terms. Check the plan, allowances, period, and any subsequent charges on the signup screen.
Add prompts and review AI answers to select questions for ongoing tracking.
Change your plan
- Select the workspace and open Settings → Plan and usage.
- Choose the current plan's change action or Upgrade.
- Select a plan and billing cycle, then review the displayed price.
- Complete the change, return to Orchestor, and check that your current plan has updated.
Upgrades take effect after the subscription update, with prorated adjustments for the remaining billing period. Downgrades take effect at the end of the current billing period. Your allowance does not decrease immediately when you request a downgrade.
If the page shows that your subscription is syncing after payment, wait for it to finish. If the display does not update, reload the page and check the subscription before making another purchase.
Payment methods and invoices
Open Settings → Payment and invoices to manage billing information. Payment method changes open the Stripe billing portal. Use the available invoice links to view invoices.
If you cannot find a subscription or payment information, check that you selected the correct workspace. See Troubleshooting if you cannot open the billing portal.
Cancel your plan
Open Settings → Plan and usage → Cancel plan to open the Stripe billing portal. Review the details and complete the cancellation there.
When cancellation is scheduled for the end of the period, you can use your subscription until that period ends. Return to Orchestor and check the scheduled end date.